A website chatbot that answers from your own content.
Datenmassiv AI gives your website an AI chatbot that answers visitors around the clock about opening hours, services or documents. It answers from the pages and files you connect, with sources if you want them.
When the chatbot doesn’t know the answer.
If it can’t find an answer, it can offer a contact form. The request reaches you by email, and the analytics show which questions went unanswered, so you know what to add to your content.
On your website in three steps.
Connect your content
Web pages and documents go into a knowledge base. That’s what the chatbot answers from.
Approve your domains
The chatbot runs only on the domains you approve.
Embed it
Add one code snippet to your website, and the chat appears there.
Example
A restaurant in Ulm answers questions about opening hours, the menu, allergens, reservations and catering on its website.
Pricing per chatbot.
Pack S
€49 per month, excl. VAT
4,000 messages per month
Pack M
€99 per month, excl. VAT
12,000 messages per month
Pack L
€199 per month, excl. VAT
32,000 messages per month
Without a pack, one chatbot per organization runs on 250 messages a month and shows a Datenmassiv AI notice. The chatbot answers only on your approved domains, and daily limits protect you from costs caused by automated requests.
All pricing and plansWebsite chatbot: frequently asked questions
Does the chatbot answer only from our content?
Yes. The chatbot is set to answer only from the connected knowledge bases and your organization’s description. If it finds no answer there, it says so openly and can offer the contact form. You decide in the settings whether it shows its sources.
Where are the conversations processed?
AI models run in EU regions by default; DATENMASSIV GmbH enables models outside the EU only at your organization’s request. The database and file storage are hosted in data centers in Frankfurt am Main, Germany.
Do we need a full Datenmassiv AI plan for this?
Yes, a chatbot pack is an add-on to a Datenmassiv AI plan. The chatbot and your team then work from the same knowledge bases: anything you maintain there once, such as opening hours, prices or product data, is answered both by the chatbot on your website and by AI chat for your team. Before you book a pack, one chatbot runs on 250 messages a month so you can try it out.
Set up the chatbot with your content.
Datenmassiv AI comes with a guided start: request access, and DATENMASSIV GmbH sets up your organization and supports your first steps.